Monthly Archives: April 2013

Research Reveals Growth and Challenges of Mobile POS

According to recent information from ReportsNReports the global MPOS industry registered significant growth in terms of the volume of terminals in operation during 2011−2012. The number of terminals grew from 4.5 million in 2011 to 9.5 million in 2012, registering … Continue reading

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Trends in Hotel Marketing: Social Search, Utility Marketing and Converged Media

For hotels, the first priority in online marketing is to make sure travelers find you when planning trips. That’s become increasingly challenging in the realm of paid search, where online travel agencies, big brands and now Google Hotel Finder dominate … Continue reading

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MURTEC INSIGHTS: Future-Proofing the POS

At the recent MURTEC (Multi-Unit Restaurant Technology Conference) held March 13-15 at Caesar’s Palace, Las Vegas, a group of restaurant executives gathered to engage in compelling sessions and take advantage of top-notch networking opportunities. During the popular “topic table luncheon” … Continue reading

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Can a Guest Identity Management Solution, Enhance Your Hotel’s Security?

Manually maintaining a guest’s identity is both cumbersome and time consuming. It also results in a longer check-in time for a weary guest who has in all likelihood spent many long hours travelling. Here is a way to reduce your … Continue reading

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IDS NEXT Technical Support Center Celebrates 2 Years of Unmatched Customer Support

Hotel operations are often mission critical – guests check-in and out at all times of the day and night, services are constantly requested and management frequently needs quick access to a host of customized reports for planning. An enterprise class … Continue reading

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Cyber Security: The long arm of the law gets a little longer

Multinational companies, like hotel companies, often face challenges in enforcing claims against their employees and agents located in foreign jurisdictions. In December 2012, a federal appeals court decision — MacDermid, Inc. v. Deiter, No. 11-5388-cv (2nd Cir. Dec. 26, 2012) … Continue reading

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Restaurants Make the Move to Cloud POS

Real-time, enterprise-wide access to data from any Web-enabled device, easier PCI compliance, and less IT management: these are just a few of the benefits restaurant operators are realizing from making the leap to a cloud-based point-of-sale (POS). As more vendor … Continue reading

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Forget about Hotel Amenities, Bring on the Experiences

Hotels used to try to keep guests indoors at their bars, restaurants and spas. Now they’re dragging them outside. Hotels are taking their concierge role to a new level, offering tailored experiences that expose guests to the history, foods and … Continue reading

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Travel & Hospitality Industry Among Top Web Performers

A January 2013 study by Adobe looked at how various industries performed across various devices and how these industries’ websites performed in certain specific categories, including site stickiness, smartphone and tablet traffic, among others. In the travel and hospitality industry, we tend … Continue reading

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How Useful Are Reports Generated by Your Hotels Property Management System?

Each department of a hotel enters information into the hotels property management system, be it financial data, or guest related information, records of hotel staff or vendor related information. The main purpose of storing this data is for hastening retrieval, … Continue reading

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