Real-time, enterprise-wide access to data from any Web-enabled device, easier PCI compliance, and less IT management: these are just a few of the benefits restaurant operators are realizing from making the leap to a cloud-based point-of-sale (POS). As more vendor options become available — including uptime guarantees and backups in place for downtime — many believe the cloud is the wave of the future.
“There are a lot more options in the market within the last two years, and only recently major players have offered it,” says Tony Marsters, director of IT services at Pita Pit, (www.pitapit.com) based in Coeur d’Alene, Idaho and operating more than 200 franchised locations using Posera (www.maitredpos.com). “The precursor has been the mindset of the mobile and tablet world. I believe adamantly that POS is going to go entirely mobile in the future.”
While some operators are opting to run the POS on a mobile device, those who prefer a traditional terminal still have this option available from many vendors. The good news is, with the cloud, the terminal is the only hardware needed at the restaurant.
“Going to the cloud takes everything out of the restaurant. We only need a terminal there because all of the data is somewhere else,” says David Silverglide, CEO of Split Bread, (www.splitbread.com), with two locations in San Francisco using Brink Software (www.brinksoftware.com).
Vendors offer a mixture of solutions
Many vendors offer a 100% cloud-based solution, but there are some who still require a back-end server to report to the cloud. Some don’t have the capability to go without the server yet, and others find operators feel more comfortable with the back up, according to Phil Audino, CFO of Franklin Restaurant Group in Boston (www.franklincafe.com), operating six locations, including three Tasty Burgers using an iPad solution from ISISPOS (www.isispos.com). Read more
Published in: http://hospitalitytechnology.edgl.com
By: Tammy Mastroberte