Tag Archives: online reputation management

HOW IMPORTANT IS ONLINE REPUTATION MANAGEMENT FOR HOTELS?

Posted on August 9, 2017 by hospitalitytechnology

Guest reviews written across online platforms have become quite important these days. Due to its impact on a hotel’s brand value, hoteliers must have an effective online reputation management strategy. Adoption of online reputation management plan supports hotels to manage … Continue reading →

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How to Select a Smart Hotel Management Software Vendor in Malaysia – Part 2

Posted on December 30, 2015 by hospitalitytechnology

Our last blog was all about how to select a hotel management software vendor in Malaysia. We also walked you through the features of IDS Next’s integrated hotel management software. Now in this concluding part, we shall discuss about how … Continue reading →

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Hotel Online Reputation Management Solution in Middle East

Posted on November 27, 2015 by hospitalitytechnology

For hotels across Middle East, it is very important to maintain a positive online brand value/reputation in order to attract both repeat and new guests. For hotels, preserving a strong online reputation has become an operational necessity as today’s tech-savvy … Continue reading →

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Smart Social Interaction for your Hotel with Online Reputation Management

Posted on May 13, 2015 by hospitalitytechnology

In the hospitality industry, your online reputation is everything, more so as it can directly impact your hotels occupancy. Medallia, a customer experience management firm claims, hotel properties that actively engage with social media reviews grow occupancy at double the … Continue reading →

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Why Choose Hotel Software from IDS Next

Posted on May 7, 2015 by hospitalitytechnology

Hotels, resorts and other hospitality properties undertake numerous complex and diversified operations as part of their day to day activity. All these tasks need to be executed in a synchronized manner to ensure better productivity at the hotel. Ensuring that … Continue reading →

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Speed Up Your Hotel Business with an Integrated ERP Software

Posted on June 9, 2014 by hospitalitytechnology

In the face of intense competition, it is imperative for hotels irrespective of their size, location, and type, to adopt a smart and integrated Hotel ERP. This is a rather new concept and a comprehensive hotel ERP software takes care … Continue reading →

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Proactively managing online reputation works for hotels – so here is how you do it

Posted on January 22, 2013 by hospitalitytechnology

Many hoteliers today view reputation management as a reactive discipline of monitoring reviews and social media and responding to reviews in a way that ensures customer know that they care. While managing reviews is a great start to online reputation … Continue reading →

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