IDS Next Launches SkyRes, Cloud-based Central Reservation System for Group and Chain Hotels

With SkyRes, hoteliers can simplify the reservation process and grow revenue.

Bangalore, 29th June 2015: IDS Next Business Solutions Pvt. Ltd, a global leader in providing Hotel ERP and software solutions to hospitality and leisure industries, today announced the launch of a new product, SkyRes. Their cloud-based central reservation system has been crafted for the niche needs of chain and group hospitality properties. SkyRes is the first product that has been introduced as part of the company’s Sky Suite of solutions and has been built on Microsoft Azure platform. With SkyRes, chain and group hospitality properties can now leverage a robust, end-to-end reservation solution.
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Published In: IDS Next Press Release

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Infographic: See how popular the sharing economy actually is

Last week, Applause, an Israeli app quality assurance company, conducted a comprehensive analysis of customer feedback on the 48 most popular US sharing economy apps. Based on app store review counts, the brands that qualified included famous companies such as Uber, Airbnb, and TaskRabbit, among others.

Despite the seemingly obvious win-win of the sharing economy, in which one party can make money by offering underused goods or services to another – and the fact that the sharing economy’s revenues are expected to increase more than 20 times in the next 10 years – the study’s results were not exactly glowing. Read More

Published In: e27

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2015 Hotel Visionaries

Each year, Hospitality Technology presents a select group of lodging companies with its Hotel Visionary Awards. The awards, presented live at HT’s Hotel Technology Forum, acknowledge lodging companies that have embraced technology in new and innovative ways, and that have overcome challenges in operations or customer experience through technology.Read More

Published In: Hospitality Technology

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What Mary Meeker’s Internet Trends 2015 report tells us

As we pointed out last year, Mary Meeker is an Internet oracle those in the business take seriously.

Her 2015 report is out. You can and should read it [PDF also available at that link]. It is, though, 197-slides-long, so in case you’re pressed for time, here are a few points from it that caught my attention.Meeker starts by looking back over the last 20 years.Read More

Published In: Forbes India

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Hotels in India register robust growth in occupancies in April 2015: STR Global

Hotels in India registered a robust growth of 8.8% growth in the month of April 2015 over the corresponding month last year. The occupancy in Indian hotels were 61.7% in April, 2015. Despite the occupancy growth, the average daily rate (ADR) declined 0.6% to Rs 5,400.37. But at the same time RevPAR had shown an improvement of 8.1% to Rs 3,331. 14, according to the report. As per the STR report, National Capital Region Delhi (NCR Delhi) hotels have performed above the national average in occupancy to register 14.7% growth at 64.7 percent.

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Published In: Hospitality Biz India

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IDS Next Organizes Hotelier Meet in Association with Panasonic

Bangalore, 1st June 2015: IDS Next, the global leader in Hospitality Technology and Panasonic, one of the world’s largest electronic products manufacturer jointly organized a hotelier meet on 21st May, 2015. The event titled ‘Empower Your Property Management System, Enhance Guest Experience and Employee Productivity’ highlighted how hoteliers could leverage technology to enhance guest satisfaction and optimize use of manpower.

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Published In: IDS Next Press Release
By: Myra Allen

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Smart Social Interaction for your Hotel with Online Reputation Management

In the hospitality industry, your online reputation is everything, more so as it can directly impact your hotels occupancy. Medallia, a customer experience management firm claims, hotel properties that actively engage with social media reviews grow occupancy at double the rate of properties that don’t. To be more precise, hotels that respond to over 50 percent of reviews written on social media platforms witness a rise of 6.4 percent in their occupancy compared to those hotel that ignore reviews.

Know your potential guest

IDS Next_ORMIn 2015, India is slated to have around 118 million active social media accounts, of these 8.4 million travelers are likely to book their hotel rooms via online platforms. A majority of them will rely on guest reviews written across social media and review sites. If prospective guests find negative feedback on your property during their pre-travel research, they are very unlikely to book into your hotel. Rather, they would consider booking their stay at a hotel which has garnered positive guest reviews.

Practically speaking, manually managing social media and review sites is a tough task as hotel staff has several critical tasks to perform. So, how is online reputation managed?

A tried and tested, reputed online reputation management software could be your answer. Read More

Published In: IDS Next Blog

Posted in Guest Experience Enhancement Solution, Hospitality, Hospitality Technology, Hotel ERP | Tagged , , , , , , | Leave a comment