Hoteliers deliberate on relevance of technology impacting the hospitality industry

IDS Next_PanasonicPanasonic Corporation, Japan, and the leaders in electronic products and solutions for the consumer market and industries, organised the Hotel Tech in Association with IDS Next at The Lalit, Mumbai recently. The event brought together experts to speak about the role of new age technology as an enabler to improve the overall efficiency of operations.

The event was hosted by Vinay Continuo, Vice President – Business Development, Saffron Synergies on the topic ‘Relevance of Technology Impacting the Hospitality Industry’. The panellist included stalwarts of the hospitality industry with discussions being moderated by Sheldon Santwan, Editor and COO, Saffron Synergies.

Manoj Kumar Mohanty, Vice President – Sales (South and Central Asia), IDS Next opened the discussion with the topic ‘What technology and the Hospitality Industry have in common?’ He highlighted how technology is a part and parcel of our lives and used from early morning to night. “Technology is used to enhance the experience of the guests. It also helps in better management of the manpower thereby increasing the profitability. Manual work increases the chances of errors but with the advent of technology, the errors have reduced,” he said. Read More

Published in: Hospitality Biz India

Posted in Guest Experience Enhancement Solution, Hospitality, Hospitality Technology, Hotel ERP | Tagged , , , , , , , | Leave a comment

Increase Operational Efficiency & Guest Service with Hotel Mobile Apps

Hotel mobile apps are becoming an important tool in the hospitality industry. Guests are leveraging their smart phones to locate, review and book hotels. Mobile is also a fantastic tool for the service providers in the hospitality industry. Hotel staff is constantly on the move, and a smart phone – be it through calls, SMS or apps – can help them stay connected with each other, and get updates on tasks that need their attention. Mobile apps are becoming a smart and cool way for the hotel industry to wow guests with personalized service, enhance efficiency and work with relative convenience.

Increasing Benefits of Hotel Mobile Applications

Hotel-Mobile-Apps_IDSNextAccording to technology research firm Gartner, around 1.95 billion phones will be sold across the globe in 2015, and nearly 70% of these will be smartphones. To travelers, the smartphone is their new travel mate.Travelers use their smartphone for everything, right from finding a hotel online, locating facilities at the home, checking out shopping and sightseeing places around the hotel, till writing a review about the hotel. According to a survey by Software Advice on ‘Guest Preferences for Technology Use in Hotels Industry View | 2015’ , 60 percent of respondents are “more likely” to choose a hotel that allows guests to check-in and open doors with a smartphone than a hotel that doesn’t.

While guests continue to consolidate their bond with hotel mobile applications, hoteliers need to capitalize on this trend and leverage them to both interact with guests and also connect internally. Read More

Published in: IDS Next Blog Section
By: Ronnie Sarkar

Posted in E-menu app, Guest Experience Enhancement Solution, Hospitality, Hospitality Technology, Order Taking App, Travel | Tagged , , , , , , , , | Leave a comment

Is Your Hotel Using Software that Empowers the General Manager?

ids-next-empowersThe government of Sri Lanka is working hard to rapidly revive and grow their tourism industry. In fact, they have set themselves aggressive targets to increase the number of visitors entering the country to 2.5 million by the end of 2016. This is a large target, as the country currently sees a little over a million travelers a year.

Few may realize it, but the silent backbone of the hospitality industry is technology. It is what enables tourists to book their hotel room and plan their stay, weeks in advance. It is hospitality technology and in particular robust hotel software that enables hotel staff to deliver personalized service.

In a scenario where the number of tourist coming into Sri Lanka is rapidly increasingly, the role of the general manager becomes critical.

As the head of operations, the general manager needs to be in the know about hotel statistics at all times – be it occupancy, RevPAR or ARR. He needs to take quick decisions on the channels to distribute hotel inventory. He needs to know his staff is responding to his guests in an organized manner and that expenditure is lower than income. Read More

Published in: IDS Next Sri Lanka Microsite
By: Nandika Udupihilla

Posted in Hospitality, Hospitality Technology, Hotel ERP | Tagged , , , , , , , | Leave a comment

Do You Have The Right Property Management Software For Your Hotel?

Property-Management-Software-ids-nextTo satisfy your guests who are looking for high quality service, comfort and facilities, your hotel needs agile and smart property management software. A property management software automates and simplifies hotel operations, increases transparency in various functions, optimizes use of manpower and grows revenue. A comprehensive hotel management system integrates the front office and back of the office operations.
Read More

Published in: IDS Next Blog

Posted in Hospitality, Hospitality Technology, Hotel ERP | Tagged , , | Leave a comment

You Have A LinkedIn Account Now Leverage it Professionally!

Do you have a LinkedIn profile.

If you do not have one yet, this could be a great time for you to create one. If you have a LinkedIn profile, leverage it to grow your online profile and expand your professional horizons.

IDS Next_Hotel_Software_linkedin-bannerLinkedIn offers its users, including hospitality professionals an excellent opportunity to connect with current and former colleagues, and connect with thought leaders, peers and others who may share not just your skills, but interests as well.

You can also follow companies whoes work you are interested in or admire. LinkedIn offers a fantastic opportunity to additionally join groups, share you thoughts at them and of course grow professionally as a result.

At the very core, LinkedIn endeavours to make you visible online. Besides generating your own content for this social media channel, you can also share articles and videos posted by others, and update your thoughts on the ‘status update‘.

You can Use Your LinkedIn Account to

  • Highlight your professional strengths and uniqueness
  • Begin online networking by making the right connections
  • Attract profile visitors by posting articles and status updates

But before you get into the swing of things, here are a few points to streamline your LinkedIn account

  • Profile Image – Use a professional image, preferably just of your face. LinkedIn is not Facebook so funny, quirky pictures are a big no no
  • Headline
    • Found directly under your name
    • This is your professional identity, Hook the reader!
    • Don’t just list your recent position
    • Use key-words for search engine optimization
  • Summary
    • Write in the first person
    • Add website link, blog link, or links to your other professional sites
    • Upload examples of your work using media (pictures, flyers, video)
  • Experience
    • Describe job duties
    • Include strengths and accomplishments
    • Seek out recommendations for each position
  • Recommendations
    • Best way to get recommendations is to give them!
    • Once you have written for a colleague, you can ask them to return the favor
Posted in Hospitality, LinkedIn | Leave a comment

Can Your Hotel Benefit from IDS Next’s 360 Degree Product Offering

restaurants-and-clubs-IDS NextFew hotel software providers not just in Sri Lanka and Maldives, but the world over, can boast of a product offering as large and comprehensive as IDS Next software’s. But then, this pioneer in hospitality software has many other achievements to boast of. For example, IDS Next has nearly three decades of expertise developing enterprise class software for the hugely popular hospitality industry.
The company started when software was only just making an entrance, and convincing this ‘people and service’ centric industry to adopt software was a mean task. All of IDS Next’s software is built from the ground up and seamlessly integrated into its Hotel ERP. The FortuneNEXT 6i version of their Hotel software is PA DSS Certified, which means your guest related payment data is absolutely safe and hacker proof.
Read More

Published in: IDS Next Blog

By: Lilian D’Costa

Posted in Hospitality, Hospitality Technology, Hotel ERP, Hotel Industry | Tagged , , , , | Leave a comment

How Turkey’s Booming Hotel Industry Can Benefit from Software

Turkey is considered one of the top 10 tourist destinations in the world. The country has managed to earn this position thanks to its fabulous coastline, awe inspiring natural beauty and distinctive historical archaeological sites. In recent years, Turkey’s tourism and hotel industry have seen several positive trends including growth in the number of tourist arrival and a sharp surge in the number of hotels coming up across the country.
Hotel-360-turkey-idsIndustry Snapshot – Trends and Expectations

The hotel industry in Turkey has been growing due to several favorable factors. According to market experts, hotel demand in this region is increasing not only due to tourism but also due to business and MICE activities. Such positive trends have created an encouraging atmosphere for an increased number of hotel investments. According to Turkey Hotel Market Review, by DTZ Pamir & Soyuer, the country will most likely have around 3500 hotels with a total supply of 370,000 rooms by 2015.The country is also expected to receive 45 million tourists in 2015 and going by recent reports, around 75 hotel constructions are in progress.
Read More

Published in: IDS Next Blog

By: Lilian D’Costa

Posted in Guest Experience Enhancement Solution, Hospitality Technology, Hotel Industry, iDS Next, Travel | Tagged , , , , , | Leave a comment