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Monthly Archives: December 2012
Jump Start Your Group Business for 2013
As 2012 comes to an end, it is an opportune time to evaluate what worked and what didn’t work, and incorporate those initiatives and practices to ensure the foundation for financial success. A smart and honest assessment and evaluation coupled … Continue reading
Rejoice! Daily deals in travel are dying
Did you hear? Even Groupon is moving away from the daily deal business. That’s right, they are selling vacuum cleaners, mattresses and other overstock merchandise to their massive mailing list of bargain hunters because their services-based voucher sales have slowed. … Continue reading
Posted in Hospitality, Hospitality Technology
Tagged Daily deals in travel, Groupon, LivingSocial, travel, Travelzoo
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Investing in hotel technology – guest needs versus franchise demands
It’s a dilemma that’s been simmering under the surface of the industry for years and one that shows no sign of abating… How does a hotel owner follow franchisors brand standards, whilst managing potential conflict with guest needs and ensuring … Continue reading
Posted in Hospitality, Hospitality Technology
Tagged booking system, centralised reservation system, CRS, Guest, Hilton, hotel owner, Hotel Technology, IHG
1 Comment
All you need to know about travel technology in Asia in 2013
If you’re considering business opportunities in Asia in 2013, here are a few things to heed. 1. Low cost continues to drive change The low cost effect is already in full swing in South East Asia and competition will be … Continue reading
Posted in Hospitality, Hospitality Technology
Tagged Asia, aviation, travel technology
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Online reputation directly affects revenue per room in hotels – so what to do about it?
Want to get some hard numbers as to how influential a hotel’s reputation can be to the bottom line? Well, here you go. A one-point increase in a hotel’s 100-point Global Review IndexTM (GRI), for example, leads up to a … Continue reading
Investment in Hotel Technology Pays Off with Increased Group Revenue
Hotels, conference centers and other meeting venues are increasing group business with new technology, and it isn’t just a hotel app. To invest in the property’s overall capital, hoteliers are creating cool technology tools that market venues, increase group business … Continue reading
11 Ways Mobile Technology Could Change Hotel Experience
In such a short amount of time, mobile technology has changed the way that the world does just about everything. There’s no doubt about it; smart mobile devices are dictating how we live our lives. With these mobile devices in … Continue reading
Posted in Hospitality, Hospitality Technology
Tagged Business, Hospitality Technology, Hotel, Hotel Management, Mobile Technology
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Now travel agencies want to be like Apple Stores
Earlier this year a UK tourism board turned the idea of the traditional city centre bureau on its head – turning its Manchester facility into something closer to an Apple Store. Filled with technology and interactive ways of exploring the … Continue reading
Posted in Hospitality, Hospitality Technology
Tagged Apple Stores, OTA, technology, Thomas Cook, tourism, traval
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More hotels add iPads in guest rooms, common areas
Hotels are increasingly giving guests a reason not to pick up the phone or wait in lines once they check in. How? By installing hotel-owned iPads not only in guest rooms, but in public spaces such as lounges or lobbies. … Continue reading
Posted in Hospitality, Hospitality Technology
Tagged gadgets, Guest, hospitality industry, hotels, iPads, technology
1 Comment
Another travel startup story: Why iGottaGuide failed
iGottaGuide was my first scalable technology startup. Prior to working with my co-founder and developer Michael Griffiths, we both had extensive experience in service-based businesses. We saw tourism as a fragmented industry, hard to navigate with a massive amount of … Continue reading
Posted in Hospitality, Hospitality Technology
Tagged iGottaGuid, Keith Petri, startup story, tourism, travel
1 Comment