Tag Archives: internet

Cloud Computing and the Hospitality Industry

Hospitality and technology have a unique relationship. Technology has the means for hospitality to provide better services for its customers and aid the development of tourism. However many tourists on holiday choose to detach themselves from technology and the real-world … Continue reading

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Security alert: How a travel technology company is grappling with an ethical hacker

Imagine you’re a transaction processor that powers ticketing for several consumer travel websites, and you are contacted by a programmer outside of your company who says there’s a flaw in how your platform interacts with the websites of your vendors. … Continue reading

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RoomsTonite: Your Last Minute Hotel Room Booking App to Grow Occupancy

As an hotelier, do you face the nagging problem of unoccupied rooms? Have you exhausted your marketing budget? Does your sales team blame your hotel occupancy level on the increased room supply? A survey by Crisil Research in 2012[1] would … Continue reading

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Google Glass – the Next Big Thing in the travel industry?

In 2012, Google announced plans to create what many considered to be the next and logical step for mobile devices – interactive glasses known as, err, Glass. This week, Google unveiled a new video inviting the curious to experience “how it feels” to … Continue reading

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TripAdvisor basks in social graph integration with Facebook, eye-watering numbers revealed

TripAdvisor, wallowing in a 20% jump in revenue for 2012 compared to the previous year, also appears to be enjoying the fruits of its partnership with Facebook. When the user review giant launched its Trip Friends service almost three years … Continue reading

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Could technology-led Gen-Y throw a spanner in the business travel agenda?

Not much scope for improving the business traveller experience it seems in 2013 as travel managers focus firmly on reducing cost through various measures. But it makes you wonder how far the Gen-Y population could push back on travel managers … Continue reading

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Proactively managing online reputation works for hotels – so here is how you do it

Many hoteliers today view reputation management as a reactive discipline of monitoring reviews and social media and responding to reviews in a way that ensures customer know that they care. While managing reviews is a great start to online reputation … Continue reading

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