The importance of technology in hospitality business is rapidly evolving. Hoteliers are no more looking at technology adoption as a choice. Rather, the whole thing has become necessity for them. Because, technology has an immense impact on guest expectation and in which hotels do their daily business.
Hotel Industry in India
In India, foreign tourism arrival is expected to touch 15 million by 2020. And to accommodate them, the country needs to add around 1, 80, 000 hotel rooms across category to its existing inventory. This means, hotel industry in India is set to grow big. However, this growth in hotel number is not enough as hoteliers should consider implementing cutting edge Hospitality Technology to streamline various daily operations while serving guests efficiently. Read More
Today, hospitality technology is an enabler. But, your investment on hospitality technology should ultimately lead to positive financial outcome. As an hotelier in today’s highly competitive market, you can’t afford to put your money on hotel software that is not robust enough to automate operations with maximum ease. In this case, it is always prudent to opt for integrated Hotel Software (Hotel Management Software / Hotel ERP) that would efficiently assist you handle multiple operations across departments.
Before selecting a new property management software (Hotel PMS Software), hoteliers need to find answers to the questions below – Read More
Today, hoteliers don’t want to adopt a Property Management System only just to manage their properties by automating daily operations. They surely expect the Hotel PMS or the Hotel Management System to do more for them. They want the application to be robust and smart enough to help them increase revenue and improve guest experience so that they can stay profitable and have competitive edge.
Sometimes, it could be little challenging to select the right Hotel PMS especially when the market is flooded with products that have more or less similar features. So how does one look for a power-packed and feature-rich Hotel PMS? Read More
Technology no doubt has impacted the hospitality industry in a positive way. Right hotel management system can help hotel business grow manifold. Adoption of right fit technology solution allows hoteliers to ensure enhanced operational capabilities. Users can also leverage hotel software to save on operational costs and towards providing better services to their guests.
Indian hotel sector is doing well and current trends represent a positive outlook in coming years. Currently, over 29,000 premium hotel rooms are under construction and they will be added to the country’s inventory over next six years. Many believe that today’s advanced hotel management system is one of the key factors driving the industry growth. Read More
Hotel operation is always complex. Managing a standalone property nowadays have become quite a tough job. So, one can imagine how difficult it would be to deal with day to day operations at multiple hotels of a chain/brand spread across locations. In case of chain hotels, the management has to maintain the brand’s standard across all the properties. And the situation seems worse, when there is a lack of coordination and operational synchronization with the absence of smart hospitality software solutions.
Here is how the management at chain hotels can address some of the issues – Read More
Today’s hotel guests are demanding. They need value for their money and they expect the hotel staff to treat them with personalized offerings and services. They very much appreciate the fact if the hotel offers them a pleasant and memorable stay by anticipating their needs. So, how hotels plan to do this? The answer is – they need to know their guests, their likes and dislikes based on past stays. But the big question still remains – from where they going to pull out these critical information? Well, a smart hotel property management system with a robust guest history feature can play a major role in this. Read More
For hotels, it is most important to concentrate on offering best of services to their guests to win over their loyalty. A loyal guest is most likely to come back to a hotel and moreover, he or she acts as a brand ambassador by spreading good words about a hotel’s offerings and amenities. But, the question is how hotels are going to ensure that their services are better than their competitors, especially when each and every property in a particular segment offer more or less same comforts. In this case, they should leverage the power of smart hotel software to effectively deal with such issues.
Below mentioned statistics would make hoteliers realize the importance of wining over guest loyalty. According to a survey conducted by Forrester, two-third of leisure travelers and about 50% of business travelers hold no loyalty to any particular hotel brand. Read More