Being a Managing Director or General Manager in hotel business is always a tough task. It becomes more challenging when you have to handle day to day business at multiple properties spread across locations. Being a part of 24/7 guest facing business model and due to the importance of your position, you can’t simply shrug off your responsibilities even if you are on leave.
In order to keep track of your property’s daily business statistics, you must have access to the hotel property management system. But, what if either you are not at the property or you are travelling? Under such circumstance, you will have to call up respective department heads to collect data that you are looking for. It might take some time and you might not get real-time data. The whole confusion will lead to loss of time and will deter you from taking informed decision pertaining to your hotel operations. Read More
By: Nandika Udupihilla
Published in: IDS Next