Does Your Hotel PMS Vendor Provide Quality Training & Support?


IDS Next Image TSCBuying a Hotel PMS is not an easy task, especially when the market is inundated with options. As an hotelier, you need to buy hotel software that best suits your need. Apart from reviewing the robustness of the hotel software and its in-built modules, you also need to ensure that you get ample training and quality technical support from your software provider.
Questions to ask your Hotel property management system vendor
While buying a Hotel property management system (PMS), you not only purchase software, but put your money on something that would help grow your hospitality business. Thus, it is necessary to ask these questions to your Hotel Software provider –
  • Will you provide training to our hotel staff as per requirement?
  • How fast is your customer support / technical assistance?
According to a recent survey, over one-third of Hotel software buyers say that they would select a vendor if they get quality product training and post-installation technical support. Read More
Published in: IDS Next Middle East Microsite
By: Dinker Elayadath

 

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About hospitalitytechnology

Technology is making greater and greater inroads into our lives. Right from when we wake up in the morning to when we head to sleep – we cannot imagine a life without the gadgets and gizmos that make life easy and interesting. When we travel and stay in hotels, our expectations are no different. We expect all the technological amenities we easily access at home if not more. The hospitality industry in increasingly accessing technology to wow guests, optimize their use of manpower, control hotel functions in an integrated manner and on the whole reduce costs while increasing efficiency. This blog is meant to track these technological changes happening in the hospitality sector. The growing move towards sophisticated hotel ERP, the growing use of cloud computing, the rapidly changing customer facing devices – smart phones and iPads, the increasing security concerns and more. Expect to find interesting articles, whitepapers, thoughts, and observations. Feel free to comment and even mail us content that you don’t mind posted here. Happy reading!
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