Technology has impacted the restaurant industry in many ways. In their quest to deliver high quality service, seamlessly manage operations, curb wastage, grow revenue, enhance loyalty and optimize use of manpower, restaurants are increasingly turning to robust, feature rich software.
Technology can become a part of the Indian restaurant growth story
In India, the restaurant industry is growing at a remarkable rate of 17.5 percent since 2013. Research estimates that the industry is set to grow at a CAGR of 10.9 percent from 2013 to 2018, thus offering an opportunity for more restaurant brands to make their way into the country. These growth indicators are being propelled forward by the increase in disposable income and changing food habit among domestic diners.
Operational challenges that can be addressed with technology
The food industry is a people centric industry and though it requires a strong personal touch, this can also be the cause of errors and dissatisfaction among customers. It is here that some of the operational challenges can be addressed by technology. For example, by streamlining dining operations, introducing e-menu options, avoiding manual billing process, automating tracking of sales and inventory. Additionally, restaurants also have to ensure that they have the right technology platform that enables them to increase their manpower efficiency to serve their patrons better. Read More
Published in: APSENSE.COM
By: Myra Allen