Exclusive Feature: While the hospitality industry is clambering out of the recent economic downturn, a relevant question to ask your hotel or resort is, are we ready for the Millennials?
Yes the Millennials and you may choose to add them to your dictionary. Also known as Gen X or Gen Y, these are folks born between 1980 and 2000, and are becoming a force to reckon with – be it in the workforce or as consumers.
According to Global Hospitality Insights Top Thoughts for 2014 by Ernst & Young1 in the next 5 to 10 years Millennials are projected to account for 50% of all employees worldwide. 20% of them are entering their peak spending ages and their potential continues to be high as 40% have yet to enter the full-time workforce. Read More
Published in: 4Hoteliers
By: Manoj K Mohanty