Is Your Hotel Ready for the Millennials?

Exclusive Feature: While the hospitality industry is clambering out of the recent economic downturn, a relevant question to ask your hotel or resort is, are we ready for the Millennials?

Yes the Millennials and you may choose to add them to your dictionary. Also known as Gen X or Gen Y, these are folks born between 1980 and 2000, and are becoming a force to reckon with – be it in the workforce or as consumers.

According to Global Hospitality Insights Top Thoughts for 2014 by Ernst & Young1 in the next 5 to 10 years Millennials are projected to account for 50% of all employees worldwide. 20% of them are entering their peak spending ages and their potential continues to be high as 40% have yet to enter the full-time workforce. Read More

Published in: 4Hoteliers

By: Manoj K Mohanty


About hospitalitytechnology

Technology is making greater and greater inroads into our lives. Right from when we wake up in the morning to when we head to sleep – we cannot imagine a life without the gadgets and gizmos that make life easy and interesting. When we travel and stay in hotels, our expectations are no different. We expect all the technological amenities we easily access at home if not more. The hospitality industry in increasingly accessing technology to wow guests, optimize their use of manpower, control hotel functions in an integrated manner and on the whole reduce costs while increasing efficiency. This blog is meant to track these technological changes happening in the hospitality sector. The growing move towards sophisticated hotel ERP, the growing use of cloud computing, the rapidly changing customer facing devices – smart phones and iPads, the increasing security concerns and more. Expect to find interesting articles, whitepapers, thoughts, and observations. Feel free to comment and even mail us content that you don’t mind posted here. Happy reading!
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