In the last couple of years Sri Lanka has been witnessing a sharp increase in the number of restaurants in the country. This exciting trend has the potential to boost to restaurant and food and beverage industry. Taking into account that the island nation is currently one of the top tourist destinations, the restaurant industry in the country is also getting ready to grab its share of business.
With competition increasingly, restaurants are redefining themselves to not only serve food but provide guests a whole new dining experience. Given that today’s diners are expecting more from restaurant than just top quality food, restaurants across Sri Lanka have taken a step forward to integrate technology into their operations.
Why restaurants need to adopt technology?
Competition in the restaurant business is fierce and every restaurant is looking for a differentiator. In this context, software such as a customer engagement solution provides the much needed edge to deliver personalized services and to keep guests entertained. It’s now time for restaurants to integrate such technologies in an attempt to enhance their guests’ dining experience and build loyalty.Read more
Technology is making greater and greater inroads into our lives. Right from when we wake up in the morning to when we head to sleep – we cannot imagine a life without the gadgets and gizmos that make life easy and interesting.
When we travel and stay in hotels, our expectations are no different. We expect all the technological amenities we easily access at home if not more.
The hospitality industry in increasingly accessing technology to wow guests, optimize their use of manpower, control hotel functions in an integrated manner and on the whole reduce costs while increasing efficiency.
This blog is meant to track these technological changes happening in the hospitality sector. The growing move towards sophisticated hotel ERP, the growing use of cloud computing, the rapidly changing customer facing devices – smart phones and iPads, the increasing security concerns and more.
Expect to find interesting articles, whitepapers, thoughts, and observations. Feel free to comment and even mail us content that you don’t mind posted here.