Hotels are moving in many different directions with tablets. Which direction is right?
You might think from the title that I’m going to talk about the fight for market share among Apple, Android and Windows tablets. But this article has little to do with specific brands. Instead I’m going to explore the different directions that tablet usage in hotels is heading.
More and more hotel guests own their own tablets. I could quote some statistics, but they will likely be out of date by the time you finish this post. Let’s just say that we’re talking about a ton of guests.
Considering the time spent staring at tablets and convenience that tablets offer, there’s no surprise that hotels are looking at ways to gain the attention of guests, improve the guest stay and offer useful services via tablets. But which services, which apps, and who’s going to control it all?
Let’s look at a few scenarios. Read more
Published in: http://www.hospitalitynet.org
By: Keith Gruen