The 2013 HotelChatter Hotel WiFi Report


Ever since HotelChatter’s first annual Hotel WiFi Report in 2004, we’ve insisted that in-room WiFi was as essential as a working shower or air conditioning and that it needed to be offered free, fast, and reliably.

Hotels often gave us the run-around, blaming the costs of installing WiFi networks, the contracts they signed with the hotel owners or network security. But as more and more travelers book their hotel stays based on free WiFi, hotels have begun to drop their nickel and diming ways.

Today, at least two thirds of hotels have realized that offering free WiFi is in their best interests. Progress! Furthermore, many of these hotels have doubled down to put in reliable, fast WiFi networks for their older hotels, even if it means a big capital investment. Read more

Published in: http://ehotelier.com

 

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About hospitalitytechnology

Technology is making greater and greater inroads into our lives. Right from when we wake up in the morning to when we head to sleep – we cannot imagine a life without the gadgets and gizmos that make life easy and interesting. When we travel and stay in hotels, our expectations are no different. We expect all the technological amenities we easily access at home if not more. The hospitality industry in increasingly accessing technology to wow guests, optimize their use of manpower, control hotel functions in an integrated manner and on the whole reduce costs while increasing efficiency. This blog is meant to track these technological changes happening in the hospitality sector. The growing move towards sophisticated hotel ERP, the growing use of cloud computing, the rapidly changing customer facing devices – smart phones and iPads, the increasing security concerns and more. Expect to find interesting articles, whitepapers, thoughts, and observations. Feel free to comment and even mail us content that you don’t mind posted here. Happy reading!
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