HTNG Unites Leading Hotel Groups to Reduce Vulnerability of Customer Payment Card Information

Hotel Technology Next Generation (HTNG), the membership association that unites the world’s hospitality companies and technology innovators to solve industry challenges, today announced the availability of the HTNG Secure Payments Framework for Hospitality. The Framework is a collaborative effort of over a dozen HTNG members representing the world’s major hotel groups that will improve payment card security across the industry, and greatly reduce the cost and complexity for hotels of all sizes of satisfying Payment Card Industry Data Security Standards (PCI-DSS).

The hotel industry is widely reported to be one of the most frequent targets of credit card thieves. The structure of the hotel business contributes to its vulnerability, as it typically requires that customer payment card information be available for use over a period of weeks or months. Additionally, the hotel booking ecosystem requires frequent exchange of payment card data among unrelated businesses, such as OTAs, brands and franchisees. Compounding these risks is the fact that many hotels are independently owned small businesses that lack the technical expertise and budget required to implement payment card security measures that can keep pace with the increasing sophistication of criminal organizations attempting to steal this information.

The HTNG Secure Payments Framework for Hospitality was unveiled at the Hotel Technology Next Generation (HTNG) North American conference in Atlanta. The Framework achieves its core objective by defining a viable, cost-effective approach to credit card security by ensuring that no hotel system would ever need to process, store, or transmit payment card data. Achieving this objective removes the most difficult and expensive aspects of PCI compliance for hotels. While some larger hotel companies may still choose to retain payment card data in certain systems, the Framework allows this to become a conscious choice, rather than a necessary risk of doing business. Read more:

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About hospitalitytechnology

Technology is making greater and greater inroads into our lives. Right from when we wake up in the morning to when we head to sleep – we cannot imagine a life without the gadgets and gizmos that make life easy and interesting. When we travel and stay in hotels, our expectations are no different. We expect all the technological amenities we easily access at home if not more. The hospitality industry in increasingly accessing technology to wow guests, optimize their use of manpower, control hotel functions in an integrated manner and on the whole reduce costs while increasing efficiency. This blog is meant to track these technological changes happening in the hospitality sector. The growing move towards sophisticated hotel ERP, the growing use of cloud computing, the rapidly changing customer facing devices – smart phones and iPads, the increasing security concerns and more. Expect to find interesting articles, whitepapers, thoughts, and observations. Feel free to comment and even mail us content that you don’t mind posted here. Happy reading!
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