IDS NEXT-Changing the Face of Service Delivery in the Hospitality Sector


Technology has entrenched itself in every phase of hotel management and hotel operations. Powerful new tools provide dramatic increase in revenue. Availability of high-speed internet, check in- check out, reservations, managing guest history and billing  can now all be done in minutes.  Technology has completely improved guest service and the way one looks at hotels.

One of the best known hotel software providers is IDS NEXT. With domain expertise that spans 25 years, the company has customized their software for 40 geographic locations and is constantly improving their software to offer an increasing number of features. Importantly, the company offers 24/7 technical support to over 3000 customer’s world-wide. The software is known to be robust, scalable and easily customizable.IDS NEXT’s covers all aspects and functions of the hospitality industry with its new solution.

IDS NEXT ERP Solution

Besides being one of the first organizations to offer a Hotel ERP called FortuneNEXT Enterprise, the organization also offers smaller version of the software developed for the niche needs of mid-sized, boutique and small hotels and resorts in the form of FortuneNEXT ProfessionalFortuneNEXT Express and FortuneNEXT Genie.

Easy Mobility Solutions

IDS NEXT’s Easy Mobility solutions is the newest technology that offers three way communication between a hotels property management system (PMS) or Hotel ERP, hotel staff and guests. It is an  intelligent, and user friendly range of solutions that has been developed to increase revenue, reduce costs and enhance guest experience for IDS NEXT customers. It gives guests the opportunity to check out hotel facilities and services and interact with your hotel application.

 Digital Signage

Now it is easy to inform your guests about any promotions and offers at your hotel, you can give information that helps guests locate restaurants and facilities at your hotel quickly and display third party ads using esthetically designed digital signage.IDS Networks Group, a division of IDS NEXT offers comprehensive digital signage packages, customized to suit your hotel needs and budget.

Passport Scanner

The Passport Scanner enables capturing guest data from passports with just a click of a button directly into a hotels PMS with no manual intervention! The scanner is not only compact and portable but also easy to incorporate in any front desk setting.

Some exciting benefits of the Passport Scanner are:

  • Instant scanning of passport directly into your PMS
  • Reduces check-in time and enhances guest experience
  • Certification with major PMS’s such as IDS NEXT, Opera and Fidelio
  • Securely stores and manages guest identity and privacy
  • Directly obtains guest address information for future marketing needs
  • Simplifies compliance with government regulations on security
  • Eliminates the need for manual data entries and photocopies

Energy Management Solution

IDS NEXT has partnered with a renowned energy management solutions provider to offer hotels across India, Middle East, Africa and South East Asia a sophisticated, cost effective solution that can  be installed in as little as 30 minutes. The smart energy management solution has been carefully designed to offer the right balance between energy conservation and guest comfort. Additionally, the solution can help hotels reduce energy costs by a significant 25%. The energy management solution is also environmentally beneficial as it helps a hotel reduce the consumption of electricity, a key factor for properties seeking LEED certification.

On Site Management

 On site management where a hotel property can focus on what it does best, that is, to take care of guests, and leave the recruitment, training and functioning of their IT staff and IT operations to IDS NEXT. IDS Networks Group ensures you have access to high quality, trained personnel, round the clock. Additionally, continuous training to all required staff on the use of technology so as to enhance the efficiency in all the department of your hotel.

 The IDS approach allows for technology at your hotel to have no “breaks” to be fixed while bearing complete ownership for its smooth functioning.

 Wifi Billing

Guests at hotels always want to stay connected online and Wifi is a simple way to provide high speed internet even while doing away with the clutter of wires and cables. IDS Networks Group, a division of IDS NEXT offers a host of hospitality technology solutions including Wifi. We offer hospitality properties of all sizes and across market segments a simple way to leverage.

  • Wifi hardware
  • Billing software
  • Interface your Wifi with your hotel PMS or IDS NEXT ERP
  • Connect with a Wifi vendor that is reliable and stable
  • Ensure your maintenance staff is adequately trained

 A comprehensive Wifi Billing package will ensure you keep staff intervention to the minimum as the process of accessing Wifi is fully automated. Cost of accessing the internet is also automatically posted to the guests account in the PMS and simplifies billing at your front office.

So if you are planning to enhance the efficiency of your hospitality property, go with the leaders who have consistently delivered world-class technology for a quarter of a century.

To contact IDS NEXT visit >>

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About hospitalitytechnology

Technology is making greater and greater inroads into our lives. Right from when we wake up in the morning to when we head to sleep – we cannot imagine a life without the gadgets and gizmos that make life easy and interesting. When we travel and stay in hotels, our expectations are no different. We expect all the technological amenities we easily access at home if not more. The hospitality industry in increasingly accessing technology to wow guests, optimize their use of manpower, control hotel functions in an integrated manner and on the whole reduce costs while increasing efficiency. This blog is meant to track these technological changes happening in the hospitality sector. The growing move towards sophisticated hotel ERP, the growing use of cloud computing, the rapidly changing customer facing devices – smart phones and iPads, the increasing security concerns and more. Expect to find interesting articles, whitepapers, thoughts, and observations. Feel free to comment and even mail us content that you don’t mind posted here. Happy reading!
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