Can Housekeeping in Your Hotel Benefit from Technology?

The hospitality sector today is going through a phase of tremendous change in its operational strategy. Technology is becoming an integral part of it. In a labour intensive activity like housekeeping, hospitality technology introduces enhanced efficiency and reduces operational costs. Hotels across market segment are currently investing in technology to overcome many of their operational challenges in housekeeping.

Benefits of Technology in Housekeeping

  • Instant communication between housekeeping staff and real time availability to streamline check-in / check-out at reception
  • Saves time in room allocation process and management of housekeeping schedules
  • Increases room attendant productivity by 20%, saves up to 40% time of floor supervisor and eliminates 80% of calls to front office
  • Helps in optimising laundry and housekeeping schedules throughout the day
  • Allows fair spread of work among housekeeping staff
  • Minimizes expenses of overstaffing and understaffing on daily, weekly and monthly basis
  • Provides accurate forecasting of staffing needs

Choosing the Right Housekeeping Technology

One of the major concerns of the hospitality industry is where to look for the right housekeeping application for their hotel? How well will it suit their needs? How much will it cost? As hospitality properties vary from one segment to the other, housekeeping software needs to be customized keeping in mind the niche requirements of the hotel property. The answer to all these questions is choosing a right technology partner like, IDS NEXT, which has two and half decade of experience, working in the hospitality sector and helping businesses across the world optimise their operations.

A part of the larger Hospitality ERP solution, IDS NEXT’s Housekeeping module offers users information on room status, staff roster, allows staff and job scheduling, facilitates housekeeping store management, enables guest laundry management, stores details on lost and found and more. Users can also virtually block rooms in case they are out of service or out of order and allow booking of rooms that are ready to occupy.

With IDS NEXT’s Housekeeping module a housekeeping manager can view the status of rooms over a computer, quickly monitor staff activity and ensure a much greater level of efficiency and customer satisfaction.

Call IDS NEXT for a FREE Demo of their Housekeeping application


IDS Softwares Pvt. Ltd. “IDS NEXT”, is a global leader in providing ERP and total technology solutions for the Hospitality and Leisure industries. With a track record that spans over 25 years, we have earned the trust of over 3000 customers globally with a strong presence in 40 countries across South Asia, Middle East, Asia Pacific and Africa. IDS NEXT’s clients include a host of prominent hotel chains including Sarovar Hotels & Resorts, ITC Fortune Group, Royal Orchid Hotels, Pride Hotels, Ramada Hotels and others.

IDS NEXT’s portfolio of  capabilities include Strategic Consulting, Business Outcome Services, Custom Design and Development, Total Technology Solutions and a range of next generation software products that  addresses the hospitality industry, such as independent hotels, chain hotels, business hotels, resorts, clubs, service apartments, limited service, spas, cruise liners and restaurants.

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About hospitalitytechnology

Technology is making greater and greater inroads into our lives. Right from when we wake up in the morning to when we head to sleep – we cannot imagine a life without the gadgets and gizmos that make life easy and interesting. When we travel and stay in hotels, our expectations are no different. We expect all the technological amenities we easily access at home if not more. The hospitality industry in increasingly accessing technology to wow guests, optimize their use of manpower, control hotel functions in an integrated manner and on the whole reduce costs while increasing efficiency. This blog is meant to track these technological changes happening in the hospitality sector. The growing move towards sophisticated hotel ERP, the growing use of cloud computing, the rapidly changing customer facing devices – smart phones and iPads, the increasing security concerns and more. Expect to find interesting articles, whitepapers, thoughts, and observations. Feel free to comment and even mail us content that you don’t mind posted here. Happy reading!
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