Technology is making inroads into every aspect of the hospitality industry. It is increasingly gaining prominence with respect to areas that seek to optimize human capital. One product that can go a long way in helping optimize a hotel’s manpower is the passport scanner. A ubiquitous device that occupies a tiny space, the passport scanner has been used in numerous organizations and is only just being leveraged to provide special value to the hospitality sector. When used in conjunction with a property management system, the information scanned through the passport scanner is automatically updated into the PMS and can be easily referenced. Powered by Optical Character Recognition, text data and photo images can be fed into the system. The passport scanner can be interfaced with various Property Management Systems and hoteliers have witnessed a significant reduction in time spent at the concierge during the check-in process as a result of its implementation. The passport scanner also aids in quick verification of guest history when a guest visits the hotel repeatedly.
Advantages of Passport Scanner
- Manpower optimization by eliminating need for manual data entry and photocopy
- Imports guest photograph automatically into database
- Simplifies compliance with government regulations on security
- Helps safeguard the privacy of guest information
The biggest advantage of the passport scanner is that it takes over mundane data entry functions while freeing up time for hotel management to provide guests with better service. For those looking to store more information about the guest than just passport details, the scanner can capture details from guests’ insurance cards and government issued identification cards. Additionally, installing such technology helps reduce errors associated with manual data entry which can be crucial with sensitive personal information. Besides its usefulness as a tool to optimize on manpower, the passport scanner serves the dual purpose of protecting the guest’s privacy by reducing manual intervention and taking the least amount of time to capture details. There is also the potential to integrate with government databases so that relevant authorities can be alerted real-time regarding blacklisted passports and Visas. If you are a hotelier seeking to optimize manpower and safeguard your guests’ privacy, it’s time you thought of a passport scanner to help you do just that!
About IDS NEXT
IDS Softwares Pvt. Ltd. “IDS NEXT”, is a global leader in providing ERP and total technology solutions for the Hospitality and Leisure industries. With a track record that spans over 24 years, we have earned the trust of over 3000 customers globally with a strong presence in 40 countries across South Asia, Middle East, Asia Pacific and Africa. IDS NEXT’s clients include a host of prominent hotel chains including Sarovar Hotels & Resorts, ITC Fortune Group, Royal Orchid Hotels, Pride Hotels, Ramada Hotels and others.
IDS NEXT’s portfolio of capabilities include Strategic Consulting, Business Outcome Services, Custom Design and Development, Total Technology Solutions and a range of next generation software products that addresses the hospitality industry, such as independent hotels, chain hotels, business hotels, resorts, clubs, service apartments, limited service, spas, cruise liners and restaurants.
For further information please visit http://idsnext.com/