IDS Next gears up to enhance hotel management graduates’ employability

imageIDS Next, the hospitality solutions provider, is now focusing on training of personnel throught its IDS Next Advantage Academy. The demand for education in the hospitality sector is driven by the dependence on trained manpower.

To cater to the huge training need, IDS Next has launched a comprehensive 100 hours certification course spanning over 20 days on all the modules of its FortuneNEXT 6i Suite of Hotel Enterprise Resource Planning (ERP). Students can opt for module-wise certification in line with their specialization.

As a global leader in providing hospitality technology solutions to over 3,500 hotels across 40 countries, IDS Next is also committed to empower each and every stakeholder in the hospitality ecosystem. Read more

Published in: FnB News

 

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IDS Next Organizes Hospitality Industry Seminar at Christ University

Christ MailerIDS Next Business Solutions Pvt Ltd in association with the Department of Hotel Management of Christ University organized a seminar titled Leveraging Technology to Transform Guest Experience in the Hospitality Industry on 9th July, 2014.
The half day event was attended by students and faculty members of the Department of Hotel Management.

Speakers from IDS Next included MR. Jacob KI, VP – Business Intelligence Solutions, Mr. Varadharajan Athmanathan, VP – Global Customer Engagement Group and Mr. Sunil Datta, Associate Manager – Customer Engagement Group.

Mr. Jacob spoke on Top Hospitality Technology Trends in 2014 and appraised students on IDS Next’s upcoming products including Envy Check-in and Envy Dine. Mr. Varadharajan’s presentation was on Leveraging Technology to Transform Guest Experience with IDS Next. Mr. Sunil spoke about IDS Next Advantage Academy’s plan to offer certification course on all the modules of IDS Next Hotel ERP. Read more

Published in: IDS Next Blog Section

 

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Innovative Hotel Software for Personalized Guest Experience

blog imageIn a 24/7 guest facing industry like hospitality, positive guest experience holds the key to success. However, hoteliers can find themselves pushed to the edge to provide personalized guest experience while keeping costs in check. It is here that a good hotel software can play the role of a reliable partner.

Importance of personalized guest experience
In an era when competition is so stiff that hotels find it extremely hard to distinguish their offering. Personalized guest experience can be a key differentiator. Guests increasingly view their hotel as a home away from home. They like to be recognized and addressed by name, if they have visited a hotel before, they expect the hotel staff to know they paper they like to read, how they like their coffee, and the type of pillow they use.

This need not be a difficult process for a hotel. Good hotel software, with a robust guest history and a few other solutions can do all this and more. Personalizing a guest’s time at the hotel is a fantastic opportunity for a hotel to brand itself for quality service and ensure they build loyal repeat customers. Read more

Published in: IDS Next Blog Section

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Robust Hotel ERP Empowers Manuallaya Resort

manuallayaA good hotel software is key to any hospitality business. Guests are increasingly turning to the internet to locate hotels and make bookings and when they arrive at a hotel, they expect free Wi-Fi, mobile apps and the like.

Besides using technology for the customer facing process, hotels use technology to manage the back end too. From ensuring that the bed is prepared the way the guest requested the last time, to sending out a Birthday greeting to the guest, or creating a special offer based on the guests spend, a robust hotel software plays a vital role.

Back in 2003, when hotels in India were still holding back from fully trusting technology to do a reliable job in this hitherto people-driven service industry, Manuallaya, a 25-year-old 5-star property located in the valley of Manali was a step ahead of its competition to appreciate the usefulness of a robust, integrated Hotel ERP. And, Manuallaya, the resort spa in the Himalayas has been using IDS Next Fortune Hotel ERP for over a decade to efficiently streamline its operations and serve guests better. Read more

Published in: Articler

 

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Adopt IDS Next Hotel ERP and Generate In-Depth Reports to Take Decisions Faster

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IDS Next organizes Hospitality Industry Seminar at Christ University, Bangalore

Christ University Dept of Hotel ManagementIDS Next Business Solutions Pvt Ltd in association with the Department of Hotel Management of Christ University organized a seminar titled Leveraging Technology to Transform Guest Experience in the Hospitality Industry. The half day event was held on 9th July, 2014 which was attended by students and faculty members of the Department of Hotel Management. Speakers from IDS Next included Mr. Jacob KI, VP – Business Intelligence Solutions, Mr. Varadharajan Athmanathan, VP – Global Customer Engagement Group and Mr. Sunil Datta, Associate Manager – Customer Engagement Group.

Mr. Jacob spoke on Top Hospitality Technology Trends in 2014 and appraised students on IDS Next’s upcoming products including Envy Check-in and Envy Dine. Mr. Varadharajan’s presentation was on Leveraging Technology to Transform into Guest Experience with IDS Next. Mr. Sunil spoke about IDS Next Advantage Academy’s plan to offer module-wise certification course to the students. View Photos

Published in: IDS Next Events Page

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The power of cloud computing

PrintCloud computing has today become the phrase du jour. The term cloud is used as a metaphor for the Internet and is an abstraction of the complex infrastructure it conceals. The ‘Cloud’ simplifies the many network connections and computer systems involved in online services. Any user with an Internet connection can access the cloud and the services it provides. Since these services are often connected, users can share information between multiple systems and with other users.

The term came from the cloud symbol that network engineers used on network diagrams to represent the unknown (to them) segments of a network. Marketeers further popularised the phrase ‘in the cloud’ to refer to software, platforms and infrastructure that are sold ‘as a service’, i.e. remotely through the Internet. The major models of cloud computing service are known as software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS). These cloud services may be offered in a public, private or hybrid network. Google, Amazon, IBM, Oracle Cloud and Microsoft are some well-known cloud vendors. Read more

Published in: Hospitality Biz India / IDS Next Press Section

By: Shweta Ramsay

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